The 9th Jewels Warranty & Care Program
Shine with Confidence. Wear with Trust.
At The 9th Jewels, every piece is thoughtfully crafted to bring elegance to your everyday style. We stand behind the quality of our jewellery with a comprehensive warranty and lifetime care program, so you can wear your favourite pieces with complete confidence.
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Our Promise
✨ Elegance, Redefined. Bharosa, Guaranteed.
Your jewellery deserves care that lasts beyond the purchase. That’s why we provide premium quality assurance, warranty support, and lifetime care services to keep every piece looking beautiful for years.
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Premium Quality Standards
Every piece from The 9th Jewels is made using carefully selected materials and goes through strict quality checks.
✔️ 316L Stainless Steel
Premium medical-grade stainless steel that is durable, rust-resistant, skin-friendly, and made for everyday wear.
✔️ Premium 18K PVD Gold Coating
Advanced PVD coating technology provides a richer finish that lasts significantly longer than conventional plating.
✔️ Abrasion Tested
Each design is tested for daily wear resistance to maintain its beauty over time.
✔️ Anti-Tarnish & Water Resistant
Designed to resist tarnishing from everyday use, light splashes, and regular exposure.
✔️ Quality Checked
Every jewellery piece is individually inspected before dispatch.
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Certified Skin-Safe Materials
Your comfort is as important as your style.
Our jewellery is made using skin-friendly materials and is:
* Nickel Free
* Lead Free
* Cadmium Free
* Skin Safe
* Lab Tested
Perfect for daily wear and suitable for most sensitive skin types.
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1-Year Warranty
Every anti-tarnish jewellery piece from The 9th Jewels comes with a 1-Year Manufacturing Warranty from the date of purchase.
If your jewellery develops a manufacturing defect during the warranty period, we’ll repair or replace it after inspection.
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Warranty Covers
Our warranty includes:
* Manufacturing defects
* Plating or finish issues caused by manufacturing
* Stone setting defects caused during production
* Clasp or fitting defects
* Repair or replacement after quality inspection
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Warranty Does Not Cover
The warranty does not cover damage caused by:
* Accidental breakage
* Improper handling
* Physical impact
* Exposure to harsh chemicals
* Perfumes applied directly on jewellery
* Bleach, chlorine or cleaning agents
* Excessive force or bending
* Normal wear and tear
* Lost jewellery or missing stones due to accidental damage
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Lifetime Care Program
Your relationship with us doesn’t end after purchase.
Enjoy our Lifetime Jewellery Care Services.
Maintenance Services
* Professional Cleaning
* Jewellery Polishing
Available at Nominal Charges
* 18K PVD Re-Plating
* Stone Tightening
* Annual Jewellery Inspection
* Minor Repairs (subject to inspection)
Our experts help restore your jewellery so it continues to shine beautifully.
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Jewellery Care Guide
To maintain the beauty of your jewellery:
* Store in a dry jewellery box after use.
* Keep away from perfumes, deodorants and harsh chemicals.
* Avoid prolonged contact with salt water and chlorine.
* Wipe gently with a soft microfiber cloth after wearing.
* Remove jewellery before heavy workouts or household cleaning.
Following these simple steps will help preserve the shine for years.
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Need Warranty Support?
If you need warranty assistance:
1. Keep your order number or invoice ready.
2. Contact our customer support.
3. Share clear photos of the jewellery.
4. Our quality team will inspect the product.
5. If eligible, repair or replacement will be processed.
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Why Choose The 9th Jewels?
* Premium Quality Materials
* 316L Stainless Steel
* 18K PVD Gold Coating
* Anti-Tarnish Technology
* Water Resistant
* Skin Friendly
* Quality Tested
* Secure Packaging
* Trusted Warranty
* Lifetime Care Support
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Our Promise to You
Beautiful today. Beautiful tomorrow.
At The 9th Jewels, we’re committed to creating jewellery that combines elegance, durability, and trust. Every piece is crafted to be cherished, and every customer is supported long after the purchase.
The 9th Jewels
Elegance, Redefined. Bharosa, Guaranteed.
